E-commerce stores now face 77% of all ADA website lawsuits. Average settlement: $30,000–$285,000 plus legal fees. Plaintiff firms scan thousands of stores weekly using automated tools. You will not receive a warning before legal action begins.
No backend access required · Developer-ready PDF report · Takes less than 60 seconds to start
If any of the above is true, your store almost certainly contains accessibility gaps. Using Shopify does not make your store compliant. Default Shopify and WooCommerce themes are not audited against WCAG 2.1 AA and commonly contain violations out of the box.
Check My Store for ADA Exposure →Most store owners who receive ADA demand letters had no prior warning. Accessibility violations are not discovered through customer complaints — they are discovered through automated scanning tools that plaintiff firms run across thousands of sites weekly.
Not being contacted yet does not indicate compliance. It means your site has not been acted on yet. Once automated scanning identifies violations and those violations meet the threshold for a filing, legal action can follow within 72 hours — with no notice to the store owner.
Specialized litigation practices use automated WCAG scanning tools to identify non-compliant sites at scale. A single attorney can identify 50 or more viable targets per day. Boutique Shopify stores are frequent targets precisely because they are less likely to have reviewed their legal exposure. Size is not protection.
The FTC's January 2025 action against accessiBe confirmed that overlay widgets do not eliminate lawsuit exposure. Plaintiff firms specifically target sites with these tools installed because they create a documented false sense of compliance.
Complete the intake form. Less than 60 seconds. We confirm receipt within one business day and lock in your delivery date.
Manual and automated WCAG 2.1 AA analysis across your public-facing store. Every finding verified before documentation. No CMS or backend access required.
A structured PDF report your developer can act on immediately. Prioritised findings. Platform-specific fix instructions. 90-day roadmap. No interpretation required.
Our WCAG 2.1 AA gap analysis combines automated scanning with structured manual review across five critical areas. Every finding is verified, documented, and delivered with remediation guidance.
Automated WCAG 2.1 AA scanning — all pages
Full-site scan using industry-standard accessibility testing tools. Every page assessed against WCAG 2.1 Level AA criteria. Not just the homepage.
Manual keyboard navigation testing
Automated scans miss barriers that require human interaction to surface. Manual testing verifies that all interactive elements — menus, dropdowns, cart, checkout — are reachable and operable without a mouse.
Screen reader compatibility review
ARIA labels, alt text, heading structure, and focus management. Identifies the specific barriers that prevent screen reader users from completing a purchase.
Colour contrast and visual accessibility
All foreground/background combinations measured against the WCAG 4.5:1 contrast ratio requirement. Typography size, weight, and readability evaluated.
Form, checkout, and cart accessibility audit
The highest-risk area for e-commerce stores. Error messaging, label associations, submit button accessibility, and payment form compliance all assessed.
Every AuditGap report is structured in six layers. A client who reads only Layer 2 knows exactly what to do this week. The remaining layers provide the depth to execute fully.
Executive Brief
One page that tells you whether you are exposed and what it will take to fix it. Plain English only. Dollar figures and legal exposure framed in terms you can act on. Zero jargon. You read this first.
Priority Action Board
Every finding ranked by severity in a six-column table: issue, WCAG criterion, severity tier, estimated fix time DIY, estimated fix cost hired, developer brief reference. You can act from this table alone without reading anything else in the report.
Two-Track Findings
Every finding written twice — plain English for you, technical specification for your developer. No translation required between you and whoever fixes it. You read your version. They read theirs.
Platform Fix Guides
Fix instructions written specifically for your platform — Shopify, WooCommerce, BigCommerce, or custom build. Not generic guidance. Your exact setup, your exact steps, your exact interface. Most audits give you findings. This gives you the repair manual for your specific site.
90-Day Remediation Roadmap
Week-by-week execution plan. Quick wins in Weeks 1 and 2 so you see immediate progress and close the highest-risk exposure fast. Every subsequent week sequenced by risk priority. You never stare at a list of problems wondering where to start.
Developer Hire Pack
Pre-written brief you copy-paste directly into Fiverr or Upwork. Every finding includes a cost range for hired implementation so you know what remediation will actually cost before committing. Your developer knows exactly what to fix without a follow-up question.
Every audit is conducted against WCAG 2.1 AA — the standard courts reference in ADA website litigation. This is not an internal standard or proprietary framework. It is the publicly documented benchmark that governs accessibility compliance determinations in US federal court.
The audit is conducted on your public-facing website. No CMS credentials, admin access, or analytics access is required. We assess what plaintiff firms assess: your publicly visible site.
Every finding is verified manually before documentation. Automated scanning tools identify approximately 60–70% of real accessibility barriers. The remainder — keyboard navigation failures, focus management issues, screen reader incompatibilities — require human testing to surface. Both methods are applied on every audit.
The output is designed for immediate use by your developer without additional interpretation. Audit Gap does not sell remediation services, subscriptions, or retainers. The engagement is a report. The report is the product.
WCAG 2.1 AA · Manual + automated testing · Severity-ranked findings · Platform-specific instructions · PDF deliveryEvery finding in an AuditGap report follows this format. This is a representative example from the audit methodology.
Most stores contain between 10 and 25 issues documented at this level of specificity. Every finding is severity-ranked and paired with fix instructions written for your exact platform.
Check My Store for ADA Exposure →One ADA settlement costs between $30,000 and $285,000 — not including attorney fees. That figure appears before we show you the price because the math needs to land before the number does. The audit is not insurance. It is the specific information you need to know whether you have exposure and exactly how to close it. Most clients choose Express. The cost difference between Standard and Express is $750–$1,000. The cost difference between knowing and not knowing is measured in settlement figures.
Your developer can fix accessibility issues — but most developers do not run a structured WCAG 2.1 AA audit unless that is the specific assignment.
A normal developer review checks whether the site works visually. An accessibility audit checks whether the site works for keyboard users, screen reader users, low-vision users, and checkout users — against the specific WCAG criteria that plaintiff firms test against.
AuditGap gives your developer the structured findings, severity ranking, WCAG references, and platform-specific fix instructions. Your developer fixes the issues. The audit tells them exactly what to fix and in what order.
No. Overlay widgets and automated accessibility tools do not eliminate lawsuit exposure. The FTC's January 2025 action against accessiBe established that overlay tools do not make a site WCAG compliant. Plaintiff firms specifically target sites with these tools installed. A structured gap analysis against the actual WCAG 2.1 AA standard is the only way to understand your real exposure.
No. This is an advisory gap analysis, not a compliance certification and not legal advice. We identify WCAG 2.1 AA gaps and provide remediation guidance. Legal compliance determinations require an attorney. We tell your developer what to fix — your attorney advises on legal risk. These are different services.
Standard delivery is 5 business days from intake completion. Express delivery is 48–72 hours. The clock starts when you complete the intake form and we confirm receipt — not when you first contact us.
You receive a PDF report your developer can act on immediately. Remediation is your development team's responsibility — we provide precise technical instructions so they know exactly what to fix and in what order. We do not offer remediation services. We audit; your developer fixes.
Any public-facing e-commerce site — Shopify, WooCommerce, BigCommerce, custom-built, or otherwise. Fix instructions are tailored to your specific platform. If the site is publicly accessible, we can assess it.
No. Audit findings are delivered as a PDF and are not retained beyond the engagement. We access your public-facing pages only — no CMS credentials, admin access, or back-end access required.
No. The intake form takes less than 60 seconds. We ask for your name, email, store URL, and preferred delivery tier. No technical setup, no backend access, no configuration required on your end. We handle everything from the intake form forward.
"If every finding in your report does not include a severity rating, the specific WCAG 2.1 AA criterion violated, and platform-specific fix instructions your developer can act on without asking a follow-up question — you pay nothing. Full refund. No conditions."
No subscription. No retainer. No ongoing commitment. Work begins only after you confirm scope and price.
Check My Store for ADA Exposure →Complete the intake form. We confirm your details and begin within one business day.
Flat fee. One-time engagement. No retainer. No subscription. No surprise invoices. Work starts only after you approve scope and price.
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